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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ricky Dean

November 19, 2025

5  out of  5
rating by Ricky Dean
"Had to switch policy, with my daughter buying a new car. Also need to cancel insurance on the Beast…. OUTSTANDING SERVICE. EXCELLENT FOLLOW UPS…. One call Did it All. My Family and I have been customers almost 30 years."
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Oscar Arguello

September 11, 2025

5  out of  5
rating by Oscar Arguello
"Insurance you can trust, The service is very important when you deal with your own business and assets. Rose Mary and her crue go beyond expectations in service. They keep you up today in anything related to your insurance and/or workers compensation no matter if related to your business or in the personal level.
One stop shop for your necesities related to insurance."
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Daniel Tran

September 5, 2025

5  out of  5
rating by Daniel Tran
"Working with Natalie V. has been an excellent experience. She’s knowledgeable, patient, and is super easy to work with, quick to respond.

I feel confident knowing my insurance needs are in good hands."
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nelly amas

September 4, 2025

5  out of  5
rating by nelly amas
"Rosemary Nunez and crew is the best insurance agency I’ve ever worked with they are on top of their game thank you guys for taking care of me and my family all these years I am grateful they always make sure that I am taking care of when it comes to my insurance needs God bless you and keep you guys alive for me to keep working on my behalf and my children’s behalf . This company have your back."
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Fidel Villarreal

August 18, 2025

5  out of  5
rating by Fidel Villarreal
"I've been a client of Rose Mary for roughly 20 years. Her entire team is very Professional and friendly. I highly recommend a quote from Rose Mary.

8/25: I highly recommend Rose Mary State Farm for anyone looking for reliable and responsive insurance services. Their team consistently delivers excellent customer service, and my experience with them has been nothing short of outstanding.

I want to give special recognition to Natalie, who went above and beyond to ensure my questions were answered and my needs were fully met. Her professionalism, patience, and genuine care made the entire process smooth and stress-free. It's rare to find such dedicated support, and Natalie truly sets the standard for exceptional customer service.

Because of the excellent service I’ve received, I will continue to use Rose Mary State Farm for years to come.

Thank you, Rose Mary State Farm, and especially Natalie, for your outstanding support!"
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Esmeralda Nichols

July 3, 2025

5  out of  5
rating by Esmeralda Nichols
"for the past few months i have been working with Natalie and i must say she was a excellent help and made me feel so relief that we will get my account back on track. Thank you uNatalie for all your help your a excellent representative to work with."
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Kevin

March 27, 2025

5  out of  5
rating by Kevin
"I’ve had a policy with this Statefarm for a little over a year now. Never had an issue. I had question yesterday and it was answered by Lisa when I called.. But I wanted to double check something. So I called again this morning and I was helped with ease. Due to it being a new year & inflation, my policy had gone up. Natalie also helped me tremendously this morning get it down by almost everything it went it up by. So I’m happy about that. I recommend both Natalie and Lisa if you have any questions or concerns. Thanks again to both!"
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majr0417

March 26, 2025

5  out of  5
rating by majr0417
"The State Farm office of Rose Mary Nunes has been by far one of the best insurance agent offices I have ever worked with. I've been with State Farm for 3 years now and I know I made the right choice moving all my insurance needs to State Farm. Rose Mary and her team go above and beyond to provide their customers with the best service ever. They ensure that all my insurance needs are met, make sure that I am getting all available discounts, and their insurance prices are very competitive. I've shopped many other different insurance carriers and they cannot compete with the rates I am getting with State Farm. Aside from all of that, the agents at this office are very in tune with what their customers need and make sure we are not overpaying for anything we might not need. I receive courtesy emails from them when renewal time hits and they will check in on me and verify mileage on my vehicles to ensure the renewals are not in excess annual mileage of what I actually drive which helps to keep the premiums down. Their customer service is stellar and if you call, someone always answers and is able and willing to help. If you send an email, you get a speedy response. It doesn't get better than that. Bundle all your insurance needs together. You get better deals that way. For as long as the agents at this office work for State Farm, they will always have my business."
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Ruben Garza

March 14, 2025

5  out of  5
rating by Ruben Garza
"APPRECIATE ALL YOUR SERVICE THRU THE YEAR....LOOKING FORWARD TO MORE."
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Alphonse-Marie Gokey

February 27, 2025

5  out of  5
rating by Alphonse-Marie Gokey
"Thank you Rosemary Nunes and team for your excellent service. We have been your customers since the 1960's, and we recommend you and your team because of your outstanding service.

Natalie, one of the agents, is extremely helpful and patient. She goes out of her way to research and give guidance as to the best policy for our family's needs. Thank you! Great job!

Thank you Rosemary for your leadership and having an excellent team to assist us always. We are ever grateful!"
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Valerie Hardy

February 27, 2025

5  out of  5
rating by Valerie Hardy
"Rosemary Nunes and her team are professional, responsive, knowledgeable and always willing to go over and above to meet the needs of the customer. I appreciate the personalized support and service I have continue to receive in our 16-year relationship. I highly recommend Rosemary Nunes and her team for State Farm insurance offering, products and benefits. They are ROCKSTARS!!"
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G T

February 27, 2025

5  out of  5
rating by G T
"Rosemary and Natalie are the reasons why we have been loyal State Farm members for many years! They have treated us like Family and have always been ready to help and assist on all matters."
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Ed-steminator *

August 19, 2024

5  out of  5
rating by Ed-steminator *
"Been a customer of Rose Mary for over a decade now. Recently, I had an issue with underwriting questioning roof repairs and Rose Mary and team assisting in presenting my case to keep the policy active. Not all agents will fight for their customer, thankfully she will! Elizabeth and all others at the office assist to the best of their abilities as well and add value to any call I place there. Thanks!"
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Steven Zarate

August 18, 2024

5  out of  5
rating by Steven Zarate
"I've been with Rosemary for many years and she's always had great staff in her office that are helpful and knowledgeable. As of more recently she added what I consider her best addition yet in Elizabeth Contreras. She is not only responsive and communicative, but a truly empathetic and kind person that is a pleasure to work with and speak to on the phone. Certainly an employee and overall office that reminds you of what customer service should be like, and why it matters to have quality insurance."
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Ellen Horstman

February 20, 2024

5  out of  5
rating by Ellen Horstman
"Hooray for Elizabeth's stellar customer service! Our premiums were going up but she took the time to work with me on the phone, going over all of our policies and offering some possible solutions that we could choose from to keep our rates within reason. We wanted to stay with State Farm (after 40yrs!) but yes, we were shopping around trying to find better pricing. And I was able to get rates that were a li'l be lower with a different carrier, but I seriously doubt anyone could beat Elizabeth's intelligent and creative customer service - which is what ultimately swayed us to stay with State Farm."
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Sia Mbayo

November 17, 2023

5  out of  5
rating by Sia Mbayo
"I have been with Rose Mary Nunes for years now and I am pleased with the services they provide. Elizabeth has always been a great help and she is responsive to whatever question I may have. She goes the extra mile to call me to follow up to ensure we are on the same page. Thank you for the top notch service and if anyone is thinking about an insurance company to go with you won’t be disappointed with them."
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Nestor Vargas

November 16, 2023

5  out of  5
rating by Nestor Vargas
"I have been rose client for almost 3 year and always solve my problems and whatever I need , always respond fast and with solutions , she really care the customer , I will state best customer service"
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Alex Souza

August 19, 2023

5  out of  5
rating by Alex Souza
"Rose Mary and staff are always very helpful and willing to assist customers. Very responsive via email as well."
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J L

March 9, 2021

5  out of  5
rating by J L
"I always have a hard time when it comes to getting things done fast with any other auto insurance companies but with one phone call I get rid of huge headaches thanks to Genesis and the team in this office. I’m 1000% satisfied customer for sure ."
We responded:
"Thank you Jaime for complimenting my team & I. We are always striving to give the best customer service experience to all. You are appreciated as a client & we appreciate your business. Please let us know if we can help you with anything else."
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Bruce Wayne

November 6, 2020

5  out of  5
rating by Bruce Wayne
"Genesis is an articulate, congenial, extraordinarily good Customer Service / Sales Rep.
She possess extraordinary business skills. She listens to what your business needs are, and resolves them in a timely manner. She has very good follow-through in what she says she will do....AKA: Trust !! A good business relationship cannot be had without, trust. I would highly recommend her for any Customer Service, and or, Sales Rep. position. She would be a major asset in any business organization.
."
We responded:
"Thank you Bruce. I am delighted to know that my team member, Genesis has gone above & beyond with you. It brings great satisfaction to know that we are providing the best customer service not only to you but to all clients. We relate to our clients as our family members & we treat each & every one like the way we want to be treated. Thank you for sharing your experience & we look forward in serving you again."
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Brian Estrada

October 22, 2019

1  out of  5
rating by Brian Estrada
"Terrible service. They never let me know what's going on with my plan. They end up calling you back when it's almost too late. And most importantly they don't pick up their phone I have to do everything online or through an operator."
We responded:
"So sorry that you feel this way, Brian. We strive to get back to our customers right away & inform them with everything possible. Give us another chance, we are here to help all our clients in any way possible."